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Data Processors

Under the GDPR, Bannmann Software is the Data Controller that is responsible for all processing of data for ChronoLink. We ensure your data is stored and used only as outlined in our Privacy Policy.

Data Processors are companies who perform certain tasks for us in relation to your data. Still, as we remain responsible for your data, we carefully select the companies we work with and enter data processing agreements with each of them.

If you exercise your data protection rights, for example by requesting that we delete your personal data, we will make sure that your request is fulfilled on their side, as well.

Current Data Processors

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Name of Processor Description of Processing Location of Processing Corporate Location
(Atlassian Pty Ltd)
Customer support system used for 🌐 Worldwide1 🇦🇺 Australia
(Vercom S.A.)
Used to send email notifications in case of technical, security, billing or contractual issues 🇪🇺 Poland 🇪🇺 Poland
(Hetzner Online GmbH)
Hosts the site and database servers 🇪🇺 Germany 🇪🇺 Germany
(Variable Object Assignment)
Hosts the web site. Does not store any personal data. 🇪🇺 Finland 🇪🇺 Sweden

What about the systems supported for synchronization?

Companies such as Google or Microsoft cannot be considered Data Processors for ChronoLink. Instead, they are Data Controllers in a direct relationship with you and store data on your behalf.

Even when you use ChronoLink to set up synchronization connections between your accounts or calendars, that does not change. Specifically, unlike with the Data Processors listed above, Bannmann Software cannot influence how, where and for how long those companies store, use or otherwise process your data.

When ChronoLink itself accesses your data in another system, this processing is of course covered by our Privacy Policy (for example, that we never store the event data). However, as soon as a ChronoLink connection has finished a synchronization run and updated the target system according to the rules you configured, its job is done.

If this surprises you, consider this rough analogy: imagine you rent two warehouses, then hire a moving company to haul some of your boxes from warehouse A to warehouse B. The moving company doesn't choose the warehouse to put your boxes in, you do. They are responsible only for transporting the boxes safely to warehouse B. But if warehouse B later burns down, the warehouse company is liable, not the moving company.

  1. Atlassian stores data such as email contents including attachments within the European Union. However, the information Atlassian stores for customer accounts such as name, email address and password (if set) cannot be kept within a specific region