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Exchange Server


This guide applies to calendars hosted on Microsoft Exchange Server installations without a connection to Exchange Online, i.e. when you cannot use a Microsoft Account to log in to ChronoLink or grant access to your calendars.


To enable ChronoLink to access your calendars, you have to install software on your computer: ChronoLink Connector for Outlook is an add-in that runs within Microsoft Outlook. When Outlook is started, this connector establishes an encrypted connection to the ChronoLink servers and waits for commands. The software has been designed to not get in the way and should not affect the performance of Outlook or your computer.

Despite the use of locally installed software, you create and maintain synchronization connections exclusively via the ChronoLink settings page. When Outlook and the connector are not running, ChronoLink automatically pauses any scheduled connections that access Exchange Server, and resumes them when Outlook is started again.

In this guide, we describe all steps that are required to set this up.

1. Download and install connector

  1. Download outlook-connector-setup.msi.
  2. Quit Outlook if it is currently running.
  3. If you are familiar with installing software, you know what to do. Otherwise, expand the box below for detailed instructions.
  4. Restart Outlook.
Installation details
  1. Run the file by double-clicking it.
  2. As the installer is not signed, Windows SmartScreen will warn you that it "prevented an unrecognised app from starting" because the app "might put your PC at risk". Click the "More info" link, then the Run anyway button at the bottom of the dialog.
  3. The installer checks whether a compatible version of Microsoft Outlook is installed and then displays the welcome screen of the setup wizard. Click Next.
  4. Optionally, change the location where the connector is installed. (This location is independent of your Microsoft Outlook installation.) Click Next.
  5. Start the installation by clicking Next again.
  6. Windows User Account Control displays a dialog asking whether "you want to allow this app from an unknown publisher to make changes to your device." Click Yes.
  7. When the installation is complete, click Close to exit the installer.

2. Create access key

  1. Log in to
  2. In the Linked Accounts section, click the Link Exchange Server button.
  3. Enter a name for this account to distinguish it from other linked accounts (including other Exchange Server accounts), for example "Work account". Click OK.
  4. ChronoLink displays a dialog with instructions and a text box with an access key. Copy it to the clipboard (Ctrl C.)

3. Finish connector setup

  1. In the main Outlook window, switch the toolbar to the Add-Ins tab.
  2. Locate the group titled ChronoLink and click the Connector Settings button.
  3. Paste the access key into the corresponding field (Ctrl V), then click OK.
  4. Locate the Logs button next to Connector Settings and click it.
  5. A new window appears, showing technical information. Check the last line, it should say "Uplink initialized".

If the Add-Ins tab or the ChronoLink group are missing, the most common cause is that Outlook was running during the installation and therefore has not noticed the new add-in yet.

To fix this, quit Outlook and then start it again.

If it still does not work, email and we will help you.

4. Set up synchronization connection(s)

  1. If you still have the ChronoLink settings page open, refresh it (F5). Otherwise, navigate to to reopen the page.
  2. Click New connection.
  3. Open the Source selection list and locate the section called "exchange:" followed by the name you entered earlier (e.g. "exchange: Work account"). In that section, you should see your calendars from Exchange Server.
  4. Proceed to set up one or more connections as described in Getting started.